Refund & Cancellation Policy

Last updated: September 16, 2026

This policy explains how cancellation and refund requests for Graphity premium services are handled. The exact process depends on the payment channel used for the purchase.

For purchases made through Google Play, Google Play's applicable subscription, cancellation and refund rules control the transaction.

1. Google Play purchases

If your Graphity subscription was purchased through Google Play, manage cancellation and eligible refund requests through the Google Play subscription or purchase controls associated with the Google Account used for the transaction. Graphity cannot override Google Play's billing decisions.

2. Other supported payment channels

Where Graphity lawfully offers another payment channel, refunds and cancellations are handled according to the terms displayed at checkout, applicable provider rules, and applicable consumer-protection law.

3. Subscription cancellation

Cancelling a subscription normally stops future renewal rather than retroactively cancelling a period that has already started, subject to the rules of the payment channel and applicable law.

4. Duplicate or incorrect charges

If you believe you were charged incorrectly or more than once, contact us with the account email/identifier, transaction reference, date and a brief description of the issue. Do not send full card numbers or passwords.

5. Contact

Refund and billing support: graphitycompany89@gmail.com.